Insurance Tips

You, the consumer, have the RIGHT to CHOOSE where your vehicle is repaired. Four Star Auto Glass is a member of ALL of the major insurance networks. We can work with you to report your claim directly to your insurance company. We can also directly bill your insurance company for your loss. If you have glass coverage you could have NO OUT OF POCKET EXPENSE!

When you are reporting your claim to the insurance company, be sure to request Four Star Auto Glass. Sometimes, your insurance will guide you towards a company without concern for the quality of the work or the glass. If your insurance provider tries to steer you somewhere else, tell them you want Four Star. It is YOUR CHOICE to pick the glass company you want. Come find out why Four Star Auto Glass is the #1 independently owned auto glass repair and replacement company in New York.

If you are told that your insurance company won’t guarantee another company’s work, there’s no need to worry. WE guarantee all of our work, and all glass that we install. And we guarantee it for as long as you own your vehicle.

If you’d like, we will arrange the transaction with your insurance company. No hassle. No problems.

You work hard to have your car, so you should not settle with just anything. We encourage our customers to take the time to shop around and see what is available for you and your car. If you get a quote lower than what we charge, bring it to us, and we will match it or beat it!

Insurance FAQ

Q. What types of Auto Glass damage are covered by insurance?

 A. Insurance covers Auto Glass damages from all types of causes. Auto glass damage resulting from road hazards or vandalism is covered in the comprehensive section of your insurance.  Damage caused by moving vehicle accidents is covered by the collision section. 

Q.  Is just my windshield covered, or my windows, too?

A.  With the exception of your mirrors, ALL of the glass in your car is covered, not just your windshield.

Q. If I make an auto glass claim on my comprehensive coverage will my rates increase?

A. We have found that most insurers do not or cannot adjust an individual policy holder's rates because of a comprehensive glass claim, however you should contact your insurer directly to make sure your specific policy is not affected.

Q. Does the insurance company pay Four Star Auto Glass or do I pay you and submit your bill to my insurer?

A. In most cases, we are normally paid directly by your insurance company.  This saves you from being out of pocket while you wait to be reimbursed by your insurance company.

Q. Should I call my insurer or Four Star Auto Glass first?

A. That’s entirely up to you!  If you’d like to call Four Star first, we will be happy to make your appointment, verify your insurance, and contact your insurer.  If you feel more comfortable calling your insurer first, your insurer will provide you with a process to adjust your claim.  You have the right to get your vehicle repaired by the repair company of your choice.  Four Star Auto Glass knows the pricing required by insurance companies, and we adhere to them.  If you want Four Star to perform your services, request Four Star Auto Glass from your insurance company, and accept no substitutes!

Q. Which insurers waive comprehensive deductible when a windshield is repaired rather than replaced?

A. Most major insurers have programs to waive comprehensive deductibles for windshield repair. Please call Four Star Auto Glass and we can confirm if your insurance company is a company that waives deductibles.